Returns & Exchanges

At Rainbow, we want you to love every purchase, which is why we offer a flexible 30-day return policy for all items in their original condition. Whether it's a change of heart or a fit issue, our streamlined process ensures your refund or exchange is handled swiftly.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the box is securely taped for transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.